Should You Keep a Record of Tenant Communication?
Updated 21 days ago (March 6, 2026)
Yes. Keeping records of all communication is a good idea, and it can protect you in court if you have written evidence of your claims. Keeping everything in writing also has other benefits:
Tenants can keep the information accessible and refer to it at any time.
You can be prompted to be consistent on an issue if you have a policy in writing.
Keeping a paper (or electronic) trail helps disprove false claims. For example, if a tenant complains you never warned them about late payments, you can prove this is not the case with a written record.
Legal Disclaimer: Tellus provides this content for informational purposes only. This is not legal advice. Laws vary by state and locality, and regulations may have changed since this article was published. Consult a qualified attorney for guidance specific to your situation.
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