What Happens if My Mortgage Is Sold to a New Owner and the Mortgage Servicer Changes?

When the mortgage on a homeowner's primary home has been sold to a new holder or when the mortgage servicer changes, the Helping Families Save Their Homes Act of 2009 mandates that the homeowner receive notice no later than 30 days after the sale.

After receiving this notice, homeowners are expected to make mortgage payments to the new owner. Borrowers have a 60-day grace period in the event that they make mortgage payments to the former mortgage owner.