When Are Servicers Allowed to Stop Providing Periodic Statements or Coupon Books?
Updated 7 days ago (March 6, 2026)
Periodic statements must be sent at the end of each billing cycle. However, there are certain cases where servicers are not required to send any more periodic statements to borrowers, for example:
When the loan is fully paid
When the loan is paid off through a refinancing or sale of the house
When the loan is discharged in a foreclosure sale
Tellus TIP:
Servicing companies must still send you periodic statements even if you are delinquent on your loan.
Financial Disclaimer: Tellus provides this content for informational purposes only. This is not financial advice. Financial returns and mortgage terms vary based on individual circumstances and market conditions. Consult a qualified financial advisor before making financial or borrowing decisions.